However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Excellence Riviera Cancun - Tripadvisor Add to that the drinks available in the mini bar in your rooms as well as the bottles available for your own consumption. All of the staff wore masks the entire time in 90 degree heat to make sure the guests felt safe, which is no easy thing to do. PDF Infinite Excellence, for Adults Each night it felt like we were whisked off to a faraway location with some really solid eateries. Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Always an amazing time - friendly and helpful staff, great location and food. Please, receive our warmest regards from The Excellence Collection. Over the years, The Excellence Collection has been working hard to replace the standard forms of power in our Mexican resorts with pure green energy. Check-in: They have added plexiglass at the counter (and everywhere else) for obvious reasons. If seafood is your thing then this is the restaurant for you. In the evenings the team at this resort put on entertainment, from themed nights such as Vegas and Mexican night to a silent disco and tribute acts theres a lot on offer. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. Is Cancun Safe to Visit in 2023? | Safety Concerns | Travellers We are very pleased to know that our staff was able to make your stay a relaxing and memorable experience due to the excellent service provided and they are the reason why you will keep on coming back. Masks are required on flights and airport. This expert agency provides consulting, auditing, and training in the most exacting health standards throughout all hotel departments. The resort has a couple of adult only pools and a beach area which made the experience amazing. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Cancun Tourism Cancun Hotels Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Pools: The pools are gorgeous and relaxing, but get our first complaint. Actually I can't decide on where I want to stay or should stay? Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Therefore, we can assure you that your constructive criticism has been taken by our team in order to keep standards and ensure your satisfaction. The food offering is lighter compared to a full sit-down meal, but it is a great place to grab a quick lunch or breakfast. The Excellence Collection will be providing COVID-19 antigen or PCR tests to guests with a return flight to a country that requires proof of a negative result. Thousands of family travelers come here for their sun-soaked holiday each year. Below, we explore the various types of crime in Cancun and what you can do to stay safe during your visit. Excellence Riviera Cancun - Tripadvisor All Day Activities and Entertainment - Excellence Riviera Cancun But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Food was great. Lobster House in particular was so disappointing - every dish containing lobster was overcooked so it just tasted like rubber. Its between the areas of Playa Del Carmen and Cancun town. The 5-star Maroma, A Belmond Hotel, Riviera Maya is a space of enchanting, natural refinement where ancient mysteries meet modern revelations and joyful exhilaration balances with the deepest peace. The Excellence club has a range of benefits that are included in your package. Updated Security Alert - Quintana Roo & Cancun Travel Advisory (01/23/2023) The U.S. Embassy and Consulates in Mexico have issued a new warning to visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe. The resort is run by the Fairmont hotel company so youre looking at a minimum of $200 around. What are some restaurants close to Excellence Riviera Cancun? Either on the beach or poolside, the waiters will frequently check on you and offer you drinks and lunchsometimes, theyll bring another round without you even needing to ask! They were lower than usual, especially the lazy river around the spa. Yes, free parking is available to guests. The staff is friendly and fast. They nailed the traditional dishes of Patatas bravas, Octopus and meatballs. There is a golf course located right next to the resort. Excellence Riviera Cancun - Adults Only All Inclusive - Orbitz The Hibachi can be difficult to get reservations (the only restaurant that takes them) but worth it.Excellence Service. Taxes and fees that are shown are estimates only. Riviera Maya Destination Weddings | Excellence Riviera Cancun So if you like to be close to the hustle and bustle this is the option for you. Tapas is one of our favourite types of cuisine, so Flavour market had a lot to live up to. All the activities were well done, but out of the pack Gonzalo and Julio were on top. Please, receive our warmest regards from The Excellence Collection. What Are The Most Interesting Facts You Should Know About The Dominican 15 minutes from the airport. Always one of our favorite restaurants when we visit Excellence resorts. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Other than requiring masks the Cancun airport was operating like it always has. The Excellence Riviera Cancun is ready to provide an unforgettable experience for your wedding, anniversary or honeymoon in the most romantic setting. Tudsz-e dohnyozni az Excellence riviera cancunban? Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers.We are pleased to hear from you that we were able to exceed your expectations due to our stunning and well-maintained facilities, and there are plenty of food options to choose from and so are the entertainment choices. It has been a pleasure having you with us and we look forward to seeing you back soon. Q. Does Excellence Riviera Cancun offer any business services? We estimate they took away about 25% of the pool chairs and restaurant seats. Im currently at ERC (July again) and the vibe is completely different. more. The rooms were spacious and clean. Pools are warm. We look forward to welcoming you back soon to your home away from home. This is definitely a more remote location compared to the resorts in the Playa Mujeres location, so if youre wanting to get out in the clubs of Cancun or do some shopping then this might not be the right location foryou. Cancun. The food and the atmosphere at Flavour Market were very good. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. There is a capacity limit for safety reasons, so you might have to wait outside for a few minutes depending on the time of day. We really appreciate your detailed feedback. Contact us for more information and details about the packages and options available. Excellence Riviera Cancun - A Comprehensive Review Lastly, bring lots of smaller bills for tips! We did the upgrade because we were incredibly impressed by the extras when visiting Playa Mujeres. A Lot of these all-inclusive resorts arent located near towns and local restaurants, so you need the food to be good and the Excellence does not disappoint on the food. If youve ever been to an all-inclusive resort you know the drill. Excellence Riviera Cancun - The Excellence Collection The oldest country in the Americas. Staff & Service: This is why Excellence is always worth it over other resorts. Overview. The staff knew exactly what we needed and got the job done. At the time we got an all-inclusive package including flights and transfers for around $3,000 USD. The destination is home to luxury resorts, two of which are Excellence Playa Mujeres and Beloved Playa Mujeres - both honored with TripAdvisor Travelers' Best of the Best award this year due to offering guests a complete experience of world-class service and luxury amenities. When we stayed there was tequila, rum, vodka and a bottle of red wine. I. I am willing to put up with the inconvenience during these strange times, but I hope it is not a permanent change. The resort has everything you could imagine for a relaxing getaway. A comment about the blue pool floats, please don't hoard them. The resort was impeccably clean. Taxes and fees that are shown are estimates only. Dreams resorts All your questions answered! However, we will share your comments to our team just as your kind words.We definitely appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis, therefore they work in vain because it has taken us by surprise how much we have had this year.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Too many photo ops to mention!The meh.Food. Excellence Riviera Cancun or EPM??? - Tripadvisor Specifically, these folks went above and beyond the already high standard of service: Memo, Brenda and Angelo on the entertainment team, Emilio, Edin, Miguel, and Hugo from the pool and beach staff, Daniel with room service, Jose and Alejandro from Oregano, Edwin from the Lobster House, and Enrique from The Grill each went above and beyond. The seating area is vast so therell never be any issue getting a table here and there is a nice outdoor eating area which is the perfect spot for an early morning breakfast. Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. These are usually put up throughout the resort and be sure to ask in the spa if not. EXCELLENCE RIVIERA CANCUN - Updated 2023 Prices (Riviera Maya, Mexico) Whether we were at the pool, in the lobby, or in our room the Wi-Fi signal was pretty good. We estimate they took away about 25% of the pool chairs and restaurant seats. Excellence Riviera Cancun - Tripadvisor Hard Rock Hotel Riviera Maya is a hotel located 76.4 km (47.368 mi) or 1 h 14 min away from Cancun International Airport. For this trip, we got a spa view swim out. Customer service can not be matched or outdone. The Excellence resorts are known for their impeccable service and the Riviera Cancun location is no different. All of our Excellence Club suites offer impressive ocean views as well as indoor and outdoor Jacuzzis. Order extra if you have an appetite.Speaking of which, wait times for the restaurants can be upwards of an hour. All of the team members go above and beyond for service. Like most all-inclusive, there is a wide selection of evening shows and entertainment on offer. The easiest way to get from Cancun Airport to Hard Rock Hotel Riviera Maya is by a private transfer. Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. Are there opportunities to exercise at Excellence Riviera Cancun? The typical go-tos for bar food such as Nachos, Burgers, and Tacos are available. Also, the tequila options are a joke. The local town of Puerto Morelos is right next to the resort and definitely worth a visit. I would highly recommend this resort to anyone! So, there will be no queueing for restaurants and bookings are relatively easy to get and the resort. He had a cooler of snacks, soda, and beer that made the quick drive even that much more relaxing. There are also a large number of rooms that have swim-up suites, so there are more than enough pool areas to more than cater to the guests in the resort. The food also sets this place apart. Excellence Riviera Cancun: COVID-safe Entertaining, Relaxing & Personable Resort - Read 24,088 reviews, view 26,126 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor This was slightly disappointing for us and seems to be a common trend throughout the Excellence chain of resorts that they miss on the local offerings. It is not necessary. Excellence Riviera Cancun in Riviera Maya | TUI.co.uk We never leave reviews, because all the other great reviews are true about this place. You'll start with the ruins, where a local guide will show you around, followed by a trip out to the cenote in the middle of the jungle. We were very keen to do this, but could never get a spot on the tour. The Mole was ok, but honestly, we felt like this was something that we could do a better job at in our kitchen and we are in no way chefs. 5th time and 5 stars again - Review of Excellence Riviera Cancun 0:00 / 16:36 Intro Excellence Riviera Cancun Review | Cancun's BEST All-Inclusive Resort The Map Pinners 2.85K subscribers Subscribe 284 Share 32K views 11 months ago CANCN We're finally. We had issues getting an appointment when we visited. We were lucky to get one for the end of the week. When you actually compare it to its sister hotels in Playa Mujeres you can actually look at this Excellence resort as being competitively priced. This is one of the Excellence hotels initial resorts. 6 meandering pools and an immaculate white sand beach. We estimate they took away about 25% of the pool chairs and restaurant seats. This comes in the form of private pool areas, a specific area on the beach, some of the restaurants and bars are Excellence members only. Masks are required on flights and airport. Our driver wore a mask and we did too in the enclosed space.