Select dates to see this property's availability and prices, Food: I felt like it was inconvenient for us to dine there or something. Review tags are currently only available for English language reviews. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. Great property as a lay over or destination! The breakfast was great! Copyright 19962023 COLORADO SPRINGS It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. From complimentary high-speed internet to plush beds, this hotel has it all. All of which have experienced no problems. I have never received such terrible treatment in my life!! When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. The Academy Hotel Colorado Springs 8110 N Academy Blvd , Colorado Springs, Colorado 80920 855-516-1090 Reserve Lock in a great price for your stay. The front desk staff were excellent as well as the Hotel itself. In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance. Also the heater in my room didnt work I had to use a portable heater to heat the room. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. The room was very nice, clean and in great condition. Though the lobby is lovely don't let it fool you! 4300 Cherry Creek Drive South Denver, CO 80246, Colorado Health Information Data Set (CoHID), Office of Public Health Practice, Planning, and Local Partnerships (OPHP), Air Quality - Monitoring, Modeling and Data. easy access to the freeway. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. For convenience, each room includes a refrigerator and a microwave. Reviews are most valuable when they are original and unbiased. Bedbugs in room. Management doesn't seem to care much. Reserved 2 rooms, 1 king & 2 queens. All content should be genuine and unique to the guest. We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. All rights reserved. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. Bed Bug: The Academy Hotel Colorado Springs - See 3,282 traveller reviews, 509 photos, and cheap deals for The Academy Hotel Colorado Springs at Tripadvisor. I would recommend it if you can handle the unfriendliness of the staff. "Before I even bring my bags into an into a hotel room at all. This hotel was highly-rated for its very comfy beds. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Colorado Bed Bug Hotel and Apartment Reports Rooms are clean and nice but not sound proof. Breakfast staff not so hospitable. Its a bit old and outdated, the rooms were a bit dusty. We will be back. Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. The most helpful contributions are detailed and help others make better decisions. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. Couples in particular like the location they rated it 9.0 for a two-person trip. I liked the amazing breakfast! If you booked through us and want to leave a review, please sign in first. A 24-hour reception greets guests of The Academy Hotel. Dinner, I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. She contacted me later in the day and said she would e-mail me their report. American, Highly recommend. Sincerely, John Wilkins/Owner. Breakfast, Youll never stay anywhere like for the price. You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. Colorado Springs Cabins | Cottage and Cabin Rentals | Airbnb We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. Called back immediately to report and the GM called back fe. Give Light and the People Will Find Their Own Way. Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. The bathroom had poop on the toilet when we checked in. )Icon Color & Report Disclaimer, File a new bed bug report at this location. Friendly and informative front staff. Service was amazingly efficient. Hotels Colorado Springs, Colorado | TheAcademyHotel.com But the complaints stop there. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Loved the breakfast! The Hotel has a regular pest control program in place. We will definitely stay here again if we are in the area! Icon Color & Report Disclaimer File a new bed bug report at this location In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Chapel Hills Mall is 1.2 mi away from this hotel. Service was excellent and employees were here helpful and friendly. They have a wonderful breakfast bar. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. We have more than 70 million property reviews, all from real, verified guests. Each review score is between 1 and 10. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Was not really expecting housekeeping but they did come during our 3 day stay. Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. This was for the price a grand slam! Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Local, But this would have been bearable had the staff not been downright snotty and rude. The pool was nice and warm Travelers may receive a savings voucher when they submit a review. The number of extra beds and cribs allowed depends on the option you choose. Such a treat! Breakfast buffet daily. Bed Bug - The Academy Hotel Colorado Springs - Tripadvisor Room 238 had bedbugs. I never swim with my kids because I hate cold water and was able to swim with them for hours. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. The place was super clean. Breakfast is unreal. They typically feed at night once victims are asleep, making it more difficult to catch them when they're active. Unfortunately, he was the only one during our stay there that was friendly. I liked the layout for the bathroom area., Hotel was clean and had a pleasant clean smell. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. NEVER again! They give you a welcome goodie bag. You can only leave a review within 28 days after check-out. Prices for cribs and extra beds aren't included in the total price. Landlord And Tenant Duties Regarding Bed Bugs - Colorado Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. We've sent you an email so you can confirm your subscription. Staff was amazingly friendly. Pick up the mattresses in the rooms and look under it. Please enter the dates of your stay and check what conditions apply to your preferred room. The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. Oh, & rooms were almost sound proof! Great to have an omelette at breakfast! Frequent visitors over many years and always pleased. Bed bugs - Review of Fairfield Inn & Suites Colorado Springs Air Force Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! Bed Bug Attorney in Colorado Springs, CO - Bed Bug Lawyers Buffett had a little bit of everything., The room was very nice, clean and in great condition. While they may not be visible at first, bed bugs could be infesting your Colorado Springs, Colorado home, local furniture rental store, hotel, or apartment. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. BED BUGS - Review of Econo Lodge North Academy, Colorado Springs Disgusting! Colorado Springs, Colorado 80920. Booked this on a major travel site for an incredibly low price. 1602 out of 2735 reviews" ", Rating 8 - Good. My friend was sleeping in the bed closer to the bathroom. The breakfast was awesome. Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. Built in 2017 as an exclusive couples romantic getaway. But this would have been bearable had the staff not been downright snotty and rude. They also have very strict protocol on handling complaints such as this. 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. These professionals follow Integrated Pest Management (IPM) principles, which will include monitoring for any bugs that may havebeen missed during treatment. Bed Bug - Review of The Academy Hotel Colorado Springs Overall the hotel was very nice as was the experience. The Garden of the Gods is 7.5 mi away. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. I would recommend it if you can handle the unfriendliness of the staff. So what can you do to guard against bringing these bugs home with you the next time you travel? WiFi is available in all areas and is free of charge. We do allow pets and have a designated area for pet friendly rooms. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Colorado State University Extension Office of Public Health Practice, Planning, and Local Partnerships, Chemicals from firefighting foam & other sources, Colorado Legacy Land/Lincoln Park Superfund site, Test & Fix Water for Kids at Family Child Care Homes, Toxicology and environmental epidemiology, Engage with the Water Quality Control Division, Denver's residential rental property page, U.S. Environmental Protection Agency (EPA), Centers for Disease Control and Prevention (CDC), Denver residents can find additional resources on the City and County of Denver's website on. Lunch, "That tells me right there in plain black and white that it's getting worse.". Top notch guest services. The Academy Hotel Colorado Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Pet-friendly rooms are also available. The indoor pool was great, the bed's were comfortable. Sincerely, John Wilkins/Owner. Rating 10 - Excellent. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. All rights reserved. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. They are also responsible for the costs associated with eradicating the unit of the pests. Needs a deep cleaning. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. Clean and friendly staff room look as if they have been updated. If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. Bed Bug - Review of The Academy Hotel Colorado Springs Tasted delicious and the staff was friendly, hard working and good at their jobs. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Very tranquil atrium area. The following reports are from third party sources. Breakfast was okay, but servers were nice. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. great breakfast and restaurant and the pool is our favorite the decorations are amazing, Loved the breakfast! Great value! Error: Welcome to our newly updated hotel. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. This is definitely going to be our go to when spending a night in the Springs. I really didn't know about bed bugs at the time. We love that its very entertaining with the warm pool, fooseball and ping pong, wii, plenty of lounging areas that are more than comfortable. The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. Welcome to Colorado Springs Marriott Stay at our pet-friendly hotel in Colorado Springs, CO Colorado Springs Marriott is reinventing the way you travel with their guest rooms, meeting spaces and state-of-the-art fitness center. I love the quiet calm vibe. This is not a rash, these are bites! (Click on the Red Icon to view detailed bed bug reports. language, whether its just a rating or contains comments as well, etc.). The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. This service may contain translations powered by Google. Hotels.com - Deals & Discounts for Hotel Reservations from Luxury . This was for the price a grand slam! This is a great hotel. Exterminators recommend we use the acronym S.L.E.E.P. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees.