raphaelamadeus. cardmapr-nl-XH2JFgT4Abc-unsplash - How I Got The Job Try to solve the problem or find someone who can. You've answered in a way that shows your desire to help your team while also meeting customer needs. Additionally, the company may offer bonuses or other incentives to employees based on performance. "Your customer service standards are one of the reasons I was so attracted to your company. We offer our team members: Free meals while working at Panda. Walk the interviewer through your process when it comes to making quick decisions. Currently, at my center, the schedule changes so often that we are required to look the day before to see if we are scheduled to work. What Does a Wawa Customer Service Associate Do? Shift Leader - 3374 job in Plymouth at Panda Express The ideal candidate will have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. Website. This question is a great way to learn more about the candidates personality and values. However; time may come when you need to speak up about something, and it may not look the best on you. I Would like to be part of team that encourages employees to reach their potential and makes them feel like valued employees. Your slogan, 'From our Family to Yours' is a mission you stand by which is great to see. The customer is not waiting long for their order. 5. closed register drawer Shift Leaders typically work 40 hours per week, with shifts ranging from early morning to late evening. My vehicle is in great condition, and I am comfortable with the amount of travel required to get to Panda Express every day. 8. cashier drawer count- verify by pic Averages based on self-reported salaries. | Privacy Policy, Restaurant Service and Kitchen Team (1092), Panda Restaurant Group, Inc. participates in E-Verify. Local/municipal requirements, such as Food Handler certification, acquired at applicants own expense. Shift Leader - 110 Job in Jersey City, NJ at Panda Restaurant Group, Inc. You've answered well by sharing that you break stressful tasks or situations into smaller, more manageable pieces. ", "Yes, I use Facebook and Twitter regularly. ", "I have always taken pride in the fact that I am responsible and trustworthy. Shift leaders at Panda Express have the opportunity to move up to higher-level positions within the company. Difference between PIC and Shift Lead : r/PandaExpress - reddit ", "This too depends on the situation. ", "I would like to see a long-term fit with Panda Express. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. I'd like to work for an organization that takes quality and service as seriously as you do. We offer our team members:** We value diversity in all forms and know the strength it brings. 182 reviews of Panda Express "Panda Express + DRIVE THRU = no shame while ordering 2 two combo meals and extra fatty egg rolls.and a diet coke. Panda Shift Leader Test This will lead to increased productivity and better customer service. Finally, reassure the interviewer you have the right skills. (2) Read her letter below. Maybe you have read case studies that you lean on in these instances. Free meals while working at Panda Be recognized as a world leader in people development to become loved by our guest. All Rights Reserved, Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer. happyme3453. This approach focuses on making small, incremental changes over time in order to improve the overall efficiency and effectiveness of operations. On-Going Career & Leadership Development In that case, I will do what it takes to protect the company's reputation. ", "Yes. It would help if you did not deny you have a weakness or state strengths as a weakness (I am a perfectionist, or I work too hard and neglect my friends and family). "I am sure that you have an internal policy for employee theft so I can assure you that I would follow the required steps to report the theft. Learn. I don't enjoy setbacks, but I do take them as a learning experience. My vehicle is only 3 years old and still under warranty.". 401K with company match Shift Lead Qualifications. The "Most Likely Range" represents values that exist . Talk to the interviewer about your thoughts on honesty in the workplace. Panda Express Shift Leader Reviews | Glassdoor If you have facial hair be sure to trim it. Recommended textbook solutions. Panda Express General Manager Resume Sample - ResumeHelp Use the following interjections with commas or What is top of mind when it comes to filling this role? What type of role would you want to gain in the future? The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. 53 terms. exclamation marks in sentences of your own. "I spend a lot of my free time volunteering at the local animal shelter. The workplace provides opportunities to be both a leader and a follower. Share some of your strengths to show you have qualities in both categories. 3.pic keys returned during turn over-transfer or termination Which part of the position has the steepest learning curve? Flashcards. They even hired a fobby chinese girl to work the drive thru for that authentic Chinese fast food experience. For example, if you're interested in a particular training program or leadership development opportunity you could ask a question to gain more insight into program specifics. I enjoyed that responsibility, and we ended up winning the reward in the end because my team increased sales by the highest percentage. I love to see others succeed and help them do so. ", "I consider myself honest, trustworthy, and responsible. "Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. Talk to the interviewer about your ability to control pressure in the workplace. I am currently earning my BA in Human Resources and would love to have an opportunity here when I graduate. My supervisor and co-workers will attest to my clear and concise communication skills. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. They are interested in learning about your personality and what motivates you. This is a good starting place. As a customer of Panda Express in the past, I appreciate the value you put on customer service. Are there any courses I could take to better prepare, while you make your hiring decision? Did training take place in person, virtually, or through both avenues? The restaurant industry is fast-moving and nearly always open. I had already learned how to work well with others, so I just applied those same principles to leading a team.. Tuesday, March 14th, 2023, 3PM - 6PM Now Hiring: Service & Kitchen Team . You can also help them set goals by providing them with feedback on their performance and by helping them identify areas for improvement. A Panda Express Shift Leader typically has a wide range of responsibilities, which can include: The salary for a Shift Leader at Panda Express is determined by a variety of factors, including the location of the restaurant, the size of the restaurant, the number of shifts worked, and the individuals experience and qualifications. You can enhance this answer by talking about why food safety knowledge is important in order to protect customers and employees, ensuring repeat business, and grow company revenue. Learn. ", "I appreciate that Panda Express has such a strong focus on cleanliness. Now, make this answer more memorable by giving a specific example of a time when you helped a particularly difficult customer resolve an issue. It was intimidating, but I felt a rush at the same time. The interviewer wants to know if your reactions to problems reflect maturity and professionalism. ", "State and federal laws require companies to produce schedules for employees in advance. POSTED. Find additional company focused interview questions by practicing from one of our industry sets. Pay Range: $17.50 - $26.00 / Hour *. I have solid references who will speak to my honest and reliable character as well. Panda Express is the world's biggest food chain company . Talk to the interviewer about your attendance. Food Safety: Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. For example, when I was a server at a restaurant we did not have a particular dessert in the restaurant. Panda Express Shift Lead Jobs, Employment | Indeed.com Study sets, textbooks, questions. Consider sharing a little more about yourself, such as the kind of books you like to read, favorite areas to hike in, or new foods you've explored recently. High performance teams are becoming increasingly important in the restaurant industry. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. We are looking for a Shift Leader to oversee operations and workers during scheduled shifts. (6) I am unable to send or receive calls from my home or neighborhood. ", "I would describe my customer service skills as consistent, positive, and energetic. (1) Katrina wrote her cellular phone service provider a letter. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Contact us here. Briefly explain the knowledge that you do have in training, and coaching, in the workplace. proactive, respect win-win, great operations, growth, giving. Our date tracking prior to 2019 was not accurately kept. You've answered well! They also offer sides, appetizers, desserts, and drinks. You will gain valuable skills managing store operations and leading the team during the shift. ", "When I was a hostess in my last position, one of our servers called in sick at the last minute on a busy Saturday night. Which word in sentence 1 is a direct object? Great Compensation Package and Bonus Opportunity When answering this question, it's important that you share a past example of your leadership experiences. That is where I find out about new entrees being offered and also recently about the scam post on Facebook.". Panda Express is an American fast food restaurant chain that serves American Chinese cuisine.With over 2,200 locations, it is the largest Asian-segment restaurant chain in the United States, where it was founded, and is mainly located in North America and Asia (in addition to other countries and territories). . High performance teams require strong leadership, clear communication, and an understanding of each team members strengths and weaknesses. Average Panda Restaurant Group Shift Leader hourly pay in California is approximately $19.49, which is 39% above the national average. Test. You've used a strong example with a positive outcome. This was my first time leading a team, but I found it quite easy because of my previous teamwork experiences. As America s favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. Continuous improvement is an important trend for Panda Express Shift Leaders to understand. Written by professional interviewers with 62 answer examples and 31 community answer examples. COVID update: Panda Express has updated their hours, takeout & delivery options. Not only that, but the menu prices are very competitive.". 62 Panda Express Shift Lead jobs available on Indeed.com. Example: I feel like I thrive in fast-paced environments. How would you describe your ideal candidate for this position? Monn Thwe Han - Shift Leader - Panda Express | LinkedIn Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Dec 21, 2021 Post Date. "I had zero unexcused absences last year. If you have experience leading a team, describe what made you successful in that role. If possible, keep your reply related to the career path for which you are interviewing. Draw on your references or examples of a time when you went over and above for a customer. Shift Leader - 2036 - Panda Restaurant Group Careers Ultimately, a top shift leader should be . If there is a reason you believe you require an accommodation, please reach out to Human Resources. Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting in an impulsive way when a problem occurs. Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. * Prefer some Operations experience. Panda Express specializes in American Chinese cuisine and offers chicken, beef, shrimp, and regional entrees. Learn. 2036-West Division & State Hwy 15 PX, Saint Cloud, MINNESOTA, UNITED STATES, 2017 Panda Restaurant Group. There was a senior citizen at the restaurant and he had finished his meal. They want to know they can trust their employees to do the right thing. Shift Leader - Immediate Start at Panda Express Inc - GrabJobs I would love to end up in a supervisory role later in my career. $18 to $24 Hourly. Expert solutions. Panda Express shift leader; Activity. arkea_sauvage5. Do you rely on past experiences? "I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. Panda Restaurant Group, Inc. Oakland, CA. ", "I am not involved with social media; however, I can only imagine that your posts are fun and mouthwatering. ", "I understand that setbacks happen from time to time. Great job by the management team and employees- This is the kind of experience you dream of getting instead of the forced smiles and eyes rolling. - What is your favorite part about working here? Example: In my last position as a server at a local restaurant, I was promoted to lead cook after our regular cook went on vacation. Overtime may be required during peak business hours. Test. Otherwise, try and tell them how your previous work experience relates to the job you are applying for at Panda Express. Employees at panda express can earn $30000 annually in the United States. Consider also sharing what cleanliness communicates to customers - that the quality of their experience and their safety is of utmost importance to the company. ", "I am happy to take any food safety courses that you recommend. What would your previous boss say about you? State that you love the product and the service you get at Panda Express and, because of this, you would be happy to represent them. Taking the fall for a situation, to protect a co-worker, is a tricky situation. PIC of store is actual title Assistant/General Manager. Table Games Shift Manager. Flashcards. Shift Leader. Estimated $24.8K - $31.4K a year. Shift Leader Panda Express Flashcards | Quizlet Shift Leader Job in Colorado Springs, CO at Panda Express | JobSearcher They are responsible for managing the daily operations of the restaurant, including overseeing staff, ensuring customer satisfaction, and maintaining a clean and safe work environment. Rather than talking in general terms, talk about a specific time when you gathered the team, developed an action plan, and then accomplished the goal. Opportunities for growth into Management positions. Country manager Jobs in Penally, Wales | Glassdoor 2. safe count- safe wizard When you call my references, they will attest to my great customer service skills. Keep your answer simple. Here are three trends influencing how Panda Express Shift Leader employees work. Consider using a specific example that demonstrates that you are able to react swiftly when needed to resolve an issue and achieve a positive outcome. (12) I need that cash! As a shift leader, you may be responsible for scheduling employees and ensuring that the restaurant has enough staff to operate efficiently. Some businesses have trouble with employee theft, and they need to make sure that they are hiring someone who is honest and trustworthy. The culture fascinates me, and there is so much to learn. This is also best answered by sharing an example of a time when you assessed a problem, worked to resolve it, achieved a positive outcome, and then addressed the root cause to prevent the issue from recurring. And lastly, do you have internal candidates who are also interviewing for this position? We offer our team members:** When it comes to clients, I will apologize on behalf of the company for errors. Here is a copy for you. Panda Express Shift Leader employees need the following skills in order to be successful: Scheduling: Scheduling is the ability to plan and organize shifts for employees. Read our Terms of Use for more information. Panda Express Colorado Springs, CO. However, you need to go deeper by talking about how you respond in situations that require a quick solution. Being a good communicator is vital to working with others or leading a team well. Free meals while working at Panda This is another great chance to make your answer more impactful and unique to you by sharing an example of a time when you took responsibility for your team's failure in an effort to resolve a customer issue. Panda Express has a strong reputation for developing and promoting their employees which is something that I am excited about. Make sure you have an answer ready for this question because they will ask it. 48 terms. "I am very concerned about cleanliness as it has everything to do with first impressions, and also the health of your customers. Flashcards. Your example could come from the workplace or perhaps a time when you led a group project during your post-secondary studies. One recent example was when we had a kitchen fire in my previous place of employment. Have you ever had to take on a task or a role that you felt was over your experience level? Whether I am training formally or not, I am always the go-to for shadowing and mentorship. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. You've shared activities that give the interviewer more insight into your personality. The interviewer would like to know what attracts you to a role with Panda Express. Get insight into Cibolo Creek Test Well! You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. Also, what types of career growth opportunities would follow this position? As America's favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. I recently watched the video of Connie Chung, the first Asian woman to co-anchor the national news. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. If you have no experience operating kitchen equipment, explain what type of equipment youve operated and how its similar to the equipment used at Panda Express. "I thrive under pressure and always have, so when I'm given a time-sensitive situation to address, I light up and get down to business. Mar 02, 2022 Post Date. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Prefer some Operations experience, Food Safety: Once I was late due to a terrible snow storm, and I always try to be 10 minutes early for my shift. The interviewer wants to see you have ambition and goals, but they also want to see you are the right fit for the restaurant industry. "Thank you for asking - I do have a few questions. This can include ordering food and supplies, tracking the amount of food and supplies the restaurant has and making sure the restaurant has enough food and supplies to operate. The biggest success factor I believe is communication. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Consider providing more information, such as how many new employees you onboarded and the kinds of advanced training you provided. Depending on the role, it may be more critical for you to instigate solving problems and creating innovative solutions, or it may be more important to get the work done. At that company, we are well aware of FDA rules and regulations and I wanted to ensure that we were not in violation of any laws.".